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Hospital Report '99 deepens the work begun in last year's report by presenting hospital-specific performance information. When released, this report represented one of the largest and most comprehensive hospital-level performance reviews and accountability processes in Canada, and contained the results from one of the largest patient satisfaction surveys ever conducted in North America. Performance indicators are presented for four key areas (quadrants) of hospital activity - clinical utilization and outcomes, financial performance and condition, patient satisfaction, and system integration and change. A Technical Report describing the methodological approach used to develop the report is available. |
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| Reporting Focus: |
System level and hospital-specific. Hospital performance on individual indicators is evaluated on a relative basis. Three classifications are used: above average performance, average performance, and below average performance. Some system level findings are also summarized by type of hospital (small, community or teaching.) |
| Data Baseline: |
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| Coverage: |
89 acute care organizations representing 145 hospital sites. These hospitals provided 91% of the acute care hospitalizations in the year studied. |
| e-Scorecard: |
No. Data included in this report is not available in the e-Scorecard. |
| Contributors: | G. Ross Baker, Geoff Anderson, Adelsteinn Brown, Ian McKillop, Catherine Montgomery, Michael A. Murray, George H. Pink. |
- The Hospital Report '99: A balanced scorecard for Ontario acute care hospitals. (403 pages; 1.42Mb)