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Hospital Report 2005: Complex Continuing Care is the third Hospital Report on Complex Continuing Care in Ontario produced by the Hospital Report Research Collaborative. Performance indicators are presented for four key areas of complex continuing care activity - System Integration and Change, Clinical Utilization and Outcomes, Patient and Family Satisfaction, and Financial Performance and Condition.

This report based on a balanced scorecard approach describes a comprehensive performance measurement system for complex continuing care hospitals and hospital-based programs in Ontario and identifies successes within the hospital system as well as important areas for quality improvement. A women's health perspective was integrated in the report to provide a better understanding of issues related to equity (sex differences).

Technical Reports describing the methodological approaches used to develop this report are available.

Reporting Focus:

System level and hospital-specific

Three classifications are used: above average performance, provincial average performance, and below average performance.

Results are summarized by size of hospital (small, large) and type (acute hospital, freestanding complex continuing care hospital).
Data Baseline:
  • System Integration & Change Indicators: 2004
  • Clinical Utilization & Outcomes Indicators: 2003/2004
  • Patient & Family Satisfaction Indicators: 2004
  • Financial Performance & Condition Indicators: 2003/2004
Coverage:

54 of 106 hospital corporations/partnerships with active complex continuing care beds, representing 85% of patient days during fiscal 2003/04 participated in at least three sections of the hospital-specific level of this report.

e-Scorecard:

Yes. Data included in this report is available in the e-Scorecard.
Contributors:

Gary F. Teare, Adalsteinn D. Brown, Geta Cernat, Imtiaz Daniel, Linda McGillis Hall, Carey M. Levinton, Frank Markel, Ian McKillop, George Pink, Christina Porcellato, Natalie Rashkovan, Lynn Weiler