Dr. Cheryl Cott is a physical therapist and social gerontologist. She is an Associate Professor and Career Scientist in the Department of Physical Therapy and Graduate Department of Rehabilitation Science, with a cross appointment to the Department of Public Health Sciences. She is Deputy Director of the Arthritis Community Research and Evaluation Unit. She is a member of the Hospital Report Research Collaborative and co-Principal Investigator of the Rehabilitation Balanced Scorecard. Dr. Cott’s research program focuses on understanding the aspects of rehabilitation service delivery that are important for quality care for older adults with chronic illness and disability. Her research has two major objectives: 1) to identify the characteristics of relationships amongst older people, their families, hospital and community service providers that best promote independence amongst older people with arthritis and 2) to identify and measure the components that are important to indicating the quality of rehabilitation service delivery.